As a chairman of the Samsung Group, Lee Kun-Hee was frustrated with the lack of innovation in his company. He realized that Samsung needed to improve its skills in design, because design would be the ultimate battleground in the 21st century. Lee established a culture of design excellence to support world-class innovation. The result? A company that has become a global leader in mobile and connected devices. This article provides an overview of some of Samsung’s innovations, including the Exynos chips.
The Samsung Group is a South Korean electronics company that has grown to become one of the world’s largest manufacturers. It produces a variety of products in industries ranging from semiconductors to memory chips to integrated systems. Samsung has become one of the world’s most recognizable brands and contributes approximately five percent of South Korea’s exports. Currently, its manufacturing operations span Asia, including China, India, and Southeast Asia.
In Korea, Samsung’s electronics headquarters is the birthplace of innovation. The company has deployed ‘predict eye’ technology to continuously monitor the environment. The technology utilizes CCTVs, IoT sensors, and thermal imaging cameras to monitor temperature, humidity, and dust levels. The system can then analyze data to determine if conditions are deteriorating, and implement preventive measures before disasters happen. Several robot arms assemble network equipment for efficiency.
Samsung aims to achieve excellent product quality and consistent performance, and to satisfy the needs of the customer. To achieve this goal, the company continuously enhances productivity and control variations in processes. The company’s quality management system follows a closed-loop methodology, consisting of the selection of critical parameters, evaluation of the measurement system, and reaction plan. The main objective of these activities is to minimize deviations from the target. In addition, it implements continuous process improvement activities, including the use of continuous process monitoring.
One of the most impressive aspects of the quality control system at Samsung is that the company observes strict requirements for the display of their phones. The display of Samsung computers can contain a small number of bad pixels, but this is rarely noticeable. Small numbers of bad pixels are not harmful to the display, but a high percentage of them will cause the display to malfunction. To clean the display screen, use a soft cloth dampened with computer cleansing detergent. The display screen should not be wiped with too much force, as it could damage the screen. Also, avoid working on the screen near water, and use it on a stable work surface to prevent the display from being damaged by over-pressure.
With more than 1,600 designers in house, Samsung has built a reputation for design thinking. Many of Samsung’s innovations defy the conventional style of other companies. The company’s Galaxy Note series, for example, introduced a new category of smartphone called the phablet, which has been widely copied by its competitors. Its leaders rely on designers to envision the future of the company. As a result, Samsung’s products incorporate leading-edge technologies like curved screens and foldable displays. In fact, competitors have already copied many of Samsung’s innovations.
In 1996, Lee Kun-Hee, the chairman of Samsung, became frustrated with the lack of innovation at his company. He decided that Samsung needed expertise in design to compete successfully in the 21st century. He believed that design would be the ultimate battleground of global competition. With this in mind, Lee initiated a design-focused culture within Samsung that fosters world-class innovation. Despite this failure, Lee and the senior managers pushed for the hiring of an internationally known Korean designer.
After a year of releasing their flagship phones with Exynos processors, Samsung is gearing up to introduce two new Exynos chips for its Galaxy smartphones. The Exynos 1200 is expected to succeed the current Exynos 1080, a 5nm midrange chip. The company has already poached experts from AMD, Intel and ARM to develop the new chips. But the real test will come when the chips are ready.
Until now, Samsung has largely stuck to Qualcomm chipsets in high-end smartphones. While the United States and Europe use Snapdragon chips, their Chinese competitors have opted for Exynos. According to ET News in Korea, Samsung is pushing to increase the proportion of Exynos chips in Galaxy phones from 20 percent to 50 percent or 60 percent. But it is unclear if this will be the case. Samsung did not provide a concrete timeline for this increase.
After Sales Support
The Samsung website has a web form and a message us option that you can use to get support. Make sure that your information is complete and include any photos if possible. Samsung’s support phone lines are available seven days a week, from 8 AM to 12 AM EST. The mobile line is open from 8 AM to 12 AM EST. It is closed on Sundays, but IT support is available from 8 AM to 9 PM EST.
Although Samsung does have a call center, it also has a chat platform for customers to reach experts. Chats between Samsung experts and customers are usually short and infrequent. However, Samsung’s customer service experts are not paid for their work and receive inconsistent directions from their superiors. This means that Samsung experts are often unable to offer unbiased advice to customers. Samsung did not answer any questions about the chat platform, but it has been described as hybrid.
The announcement of new investment opportunities for Samsung follows months of deliberation by its management and board of directors. The company expects that AI technology will lead to new industry opportunities in areas such as autonomous driving, IoT and robotics. It has announced that it will increase its AI researchers to more than 1,000 worldwide across its AI Centers, as well as increase its investments in advanced markets for 5G chipsets. Investment opportunities for Samsung are numerous, but the company’s strategy is primarily focused on generating value for shareholders.
A new president has shifted the focus of the company’s investment plans. Samsung’s recent investment plans will address the philosophy of Vice Chairman Lee, who emphasizes coexistence with smaller companies and businesses. Investment plans will also reframe the role of companies and their spheres of influence. While these announcements have spawned speculations, there are no concrete facts as of yet. However, it remains to be seen how Samsung will actually implement these plans.